FAQ
🚚 Shipping & Delivery
Where do you ship?
We currently ship to:
🇬🇧 United Kingdom
🇺🇸 United States
Human Enough has officially crossed the Atlantic.
Please behave responsibly with this information.
How long does shipping take?
Everything at Human Enough is made to order.
(We don't have a warehouse... just good ideas, great printers and probably too much coffee.)
Please allow time for your item to be produced before it is dispatched.
🇬🇧 United Kingdom
Production: 1–3 business days
Delivery: 3–5 business days
🇺🇸 United States
Production: 1–3 business days
Delivery: Please allow approximately 2–5 business days after dispatch.
Delivery times are estimates rather than guarantees and can occasionally take longer during busy periods, holidays or due to circumstances outside our control.
You'll receive tracking information when your order ships so you can keep an eye on its journey.
Will I get tracking?
Absolutely.
Once your order has shipped, we'll email you a tracking link so you can refresh it like it owes you money.
🔄 Returns & Refunds
Can I return my item?
You can request a return within 30 days of receiving your order.
Items must be unworn, unused and returned in their original condition.
If you're unsure about sizing or anything else, contact us before placing your order. We're always happy to help.
This does not affect any rights you may have if an item is faulty, damaged, incorrect or not as ordered.
What condition must returned items be in?
For eligible returns, items must be:
- Unworn
- Unused
- In the same condition you received them
Basically...
If it looks like it's been to Glastonbury, we probably can't accept it back.
What if there's a problem with my order?
If we've made a mistake, or your item arrives damaged, faulty, incorrect or not as ordered, please get in touch.
Send us your order details and a few clear photos of the problem and we'll work with you to put it right.
No drama.
No essays.
Just solutions.
How do refunds work?
Once we receive and inspect an eligible return, we'll process your refund as quickly as possible.
If approved, your refund will be sent back to your original payment method.
Please allow 5–10 business days for your bank or payment provider to process the refund.
For damaged, faulty or incorrect orders, we'll review the issue and arrange an appropriate solution, which may include a replacement or refund.
Who pays return shipping?
For standard change-of-mind returns, return postage is the customer's responsibility.
If we've sent the wrong item or your order arrives damaged or faulty, please contact us before returning anything so we can help.
International customers: Please contact us before sending a return so we can provide the correct return instructions. Do not send an item back to the address shown on your original parcel unless we've specifically asked you to.
📏 Sizing & Fit
How do your T-shirts fit?
Our tees are printed on Gildan 64000 Softstyle® T-Shirts.
They're soft, lightweight and comfortable, with a classic unisex fit that's easy to wear every day.
Your usual size = Comfortable everyday fit
One size up = Looser, baggier fit
Two sizes up = Oversized look
Our T-shirts are available in sizes S–3XL.
Still unsure?
Check the size guide and garment measurements on the product page before ordering.
Future you will appreciate it.
🧼 Product Care
How do I wash my clothing?
Wash inside out at 30°C / 86°F with similar colours.
Treat it like something you actually want to keep.
Will the print fade?
Our prints are made to last.
Following the care instructions will help keep your design looking its best for as long as possible.
Can I tumble dry it?
You can...
...but it's emotionally discouraged.
Air drying is always the kinder option.
📦 Orders & Support
What if my item arrives damaged?
That's definitely not the vibe.
Email us with your order details and a few clear photos as soon as possible and we'll get it sorted.
No stress.
No essays.
Just solutions.
Are your product photos real?
We use a mixture of real product photography and digitally created lifestyle mock-ups to show our products and designs in different settings.
Some backgrounds and lifestyle images are AI-assisted or digitally enhanced.
We always do our best to represent garment and print colours accurately, although colours can vary slightly depending on your screen settings and the garment colour you choose.
Why are your products made to order?
Because we'd rather print something that's actually wanted than fill warehouses with things that aren't.
Every Human Enough item is produced especially for you after you order.
It takes a little longer...
But we think it's worth the wait.
Where is my order made?
Human Enough works with professional print partners to produce our made-to-order clothing.
Depending on your location and product availability, your order may be fulfilled by a print partner closer to you.
This helps us get your order to you without unnecessarily sending a T-shirt on an international sightseeing tour.
Will I have to pay customs or import charges?
Orders may be produced locally where possible, but fulfilment can vary depending on product availability and destination.
If an order crosses an international border, customs duties, taxes or import fees may apply depending on the destination and local regulations.
Where applicable, these charges are the customer's responsibility unless they have already been collected at checkout.
What currency will I pay in?
Prices may be displayed in your local currency depending on your location and our available checkout settings.
The final amount and currency charged will always be shown at checkout before you complete your purchase.
How can I contact you?
Email us anytime at:
We usually reply within 24–48 hours...
...unless we're deep in design chaos or arguing about fonts again.
Human Enough