FAQ
๐ Shipping & Delivery
Where do you ship?
We currently ship within the United Kingdom only.
Keeping things simple. Keeping things local. Keeping the T-shirts out of unnecessary international sightseeing tours.
How long does shipping take?
Everything at Human Enough is made to order.
We don't keep piles of finished stock sitting around waiting for someone to adopt them. Your T-shirt is produced after you order.
Please allow:
Production: 1โ3 business days
Delivery: approximately 3โ5 business days after dispatch
Delivery times are estimates rather than guarantees and may occasionally take a little longer during busy periods, holidays or circumstances outside our control.
You'll receive tracking information once your order ships.
Will I get tracking?
Absolutely.
Once your order has shipped, we'll email you a tracking link so you can refresh it like it owes you money.
๐ Returns & Refunds
Can I return my item?
You can request a return within 30 days of receiving your order.
For standard returns, items must be unworn, unused and returned in their original condition.
If you're unsure about sizing before ordering, check the measurements on the product page or get in touch. We're happy to help.
This does not affect your rights if an item is faulty, damaged, incorrect or not as ordered.
What condition must returned items be in?
For eligible returns, items must be:
- Unworn
- Unused
- In the same condition you received them
Basically, if it looks like it's been to Glastonbury, we probably can't accept it back.
What if there's a problem with my order?
If your item arrives damaged, faulty, incorrect or not as ordered, please contact us.
Send your order details and a few clear photos of the problem and we'll work with you to put it right.
No drama.
No essays.
Just solutions.
How do refunds work?
Once we receive and inspect an eligible return, we'll process your refund as quickly as possible.
If approved, the refund will be returned to your original payment method.
Please allow 5โ10 business days for your bank or payment provider to process it.
For damaged, faulty or incorrect orders, we'll review the issue and arrange an appropriate solution, which may include a replacement or refund.
Who pays return postage?
For standard change-of-mind returns, return postage is the customer's responsibility.
If we've sent the wrong item or your order arrives damaged or faulty, contact us before returning anything so we can help.
Please do not send items back without contacting us first.
๐ Sizing & Fit
How do your T-shirts fit?
Our tees are printed on Gildan 64000 Softstyleยฎ T-Shirts.
They're soft, lightweight and comfortable, with a classic unisex fit designed for everyday wear.
Your usual size = Comfortable everyday fit
One size up = Looser, more relaxed fit
Two sizes up = Oversized look
Our T-shirts are available in sizes Sโ3XL.
Still unsure?
Check the size guide and garment measurements on the product page before ordering.
Future you will appreciate it.
๐งผ Product Care
How do I wash my T-shirt?
Wash inside out at 30ยฐC with similar colours.
Treat it like something you actually want to keep.
Will the print fade?
Our prints are made to last.
Following the care instructions will help keep your design looking its best for as long as possible.
Can I tumble dry it?
You can.
It's just emotionally discouraged.
Air drying is the kinder option where possible.
๐ฆ Orders & Support
What if my item arrives damaged?
That's definitely not the vibe.
Email us with your order details and a few clear photos as soon as possible and we'll get it sorted.
No stress.
No essays.
Just solutions.
Are your product photos real?
We use a mixture of real product photography and digitally created lifestyle mock-ups to show our T-shirts and designs in different settings.
Some backgrounds and lifestyle images may be AI-assisted or digitally enhanced.
We do our best to represent garment and print colours accurately, although colours can vary slightly depending on your screen settings and the garment colour selected.
Why are your T-shirts made to order?
Because we'd rather make something that's actually wanted than fill shelves with stock nobody asked for.
Every Human Enough T-shirt is produced after you order.
It takes a little longer than grabbing something from a warehouse shelf, but it means we avoid producing unnecessary stock.
Where is my order made?
Human Enough works with professional print partners to produce our made-to-order T-shirts.
Your order is produced and dispatched using our fulfilment network once your purchase is confirmed.
Do I need to worry about customs or import charges?
For orders delivered within the UK, you should not normally have to deal with customs or import charges at delivery.
The price shown at checkout is the amount you'll pay for your order, including any applicable delivery charge.
What currency will I pay in?
Human Enough prices are shown in GBP (ยฃ).
The final amount charged will always be shown at checkout before you complete your purchase.
How can I contact you?
Email us at:
We usually reply within 24โ48 hours.
Unless we're deep in design chaos or arguing about fonts again.
Human Enough
The terms have changed.